Fairview, Sundays Hill,
Brinkworth, Wiltshire
SN15 5AS
Tel 01666510644 or
07824326428
Services We Provide
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The overall judgements of services now being introduced by the Commission for Social Care
Inspection ARE HAVING a significant impact on your business if you are judged to be
providing adequate or more importantly poor services.
We have dealt with providers who have been asked to accept reduced fees as their care is
judged to be below the National Minimum standards. We have challenged where appropriate
requirements in reports and had them removed, or many consolidated under one
requirement. Contact us if you have received a worrying report or it simply does not reflect the
services that you are providing.
Advising on new developments, extensions and general applications to
register, vary or amend conditions of registration
People contact us because they want assistance with registering a new service or
extending/developing their existing services. We have had success appealing for clients
against Planning and Regulatory restrictions or conditions. Amendments or variances to
conditions on your registration we will be pleased to assist.
The Service Includes:
a) An Independent monthly audit of services that bears weight and has credibility for
regulating authorities e.g. CSCI, Social Services, Health and all people interested in your
services such as potential Users and Carers.
b) Providing an audit report which is strictly private and confidential for the specific use
of the Responsible Individual or nominated person as directed based upon each Care
Standard as stipulated under the Care Standards Act 2000
c) Protecting Care Managers, Responsible Individuals and Senior Staff from concerns
identified in services aiming to ensure good or excellent reports from regulators.
d) Providing supervision and support for Care Managers and Senior Staff on day of visit fully
recorded and electronically available.
Care planning, Risk assessments/policies and procedures
For many providers their are ongoing requirements concerning their care planning and risk
management systems. Every inspection report seems to ask for better evidence or more
detail. It never seems to be right. Staff are filling in more and more paper records and
spending time on administration. Janjer really can help to find solutions to fit your services.
We even have a complete care assessment, care planning and evaluation suite with
interconnected documents in either paper or paper-less versions for immediate use. This
system provides a straightforward approach to pre- admission assessment, care planning
identification and evaluation that will revolutionise how staff understand clients needs and
identify how best to work and report progress to stake holders interested in the progress of
clients placed in your care.
Problems with policies and procedures?Need assistance with quality systems? We have
introduced to a number of clients FAST practical solutions to these problems. Including the
supply of any number of policies and procedures that are proving to be problematic to you or
regularly criticised.
Complaints, Investigations and representation work
We have represented numerous clients when concerns have arisen in respect to Child and
Adult protection. Unless you are experienced at working in these areas with Local Authorities
and the Police then significant service disruption can occur. Staff have been suspended for
months on full pay.
Investigations can have a really large impact on your reputation and referrals to your business.
Please contact us and benefit from our experience in this area.
Workforce planning
We are often asked to advise on complex staffing disputes or concerns. For many smaller
care services having specialist in-house staff to advise is simply not realistic. Janjer offers
when you require it attention and advice in this complex areas of staff management.
Janjer also offers audit where required and delivery of training requirements. Janjer has a
number of associates to draw upon. So whatever your training needs please ask us if we can assist.
Perhaps uniquely Janjer has been asked to run on an interim basis services for short
periods. Sometimes due to a Manager or Owners long term sickness, or when companies
require a more complex solution and implementation to changes and improvements. For
example we have run Children's Residential and Fostering Services and are Associate
Directors on two Independent Sector organisations advising them on strategy and operations
IT, Financial and Insurance Services
For larger care providers assistance and solutions with bad debtors has been an unique
area of expertise and advice giving. Janjer in one company alone introduced and
implemented systems for the recovery of 350K worth of bad debt from mainly Councils who
they still had to maintain good relations with.
Janjer has helped a number of companies to save considerable sums on their insurance
premiums for example on Buildings, Public and Employers liabilities and Professional
liabilities. A staggering 60k saving in one case. Speak to us and see if we can be of
assistance in this specialised area of insurance practice.
Owners visits
Tools
Procedures
Quality
assurance
planning
and Insurance
Services
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